1. Introduction
Welcome to INOSYS.
INOSYS (“INOSYS”, “we”, “our”, or “us”) is The Innovation Operating System—a digital innovation ecosystem that transforms people into world-changing innovators. Through its integrated platforms, including iAcademy, Connect, Explorer, Discover, Innovation Lab, and Venture Hub, INOSYS empowers individuals, creators, entrepreneurs, organizations, and institutions to learn, collaborate, innovate, and build solutions that create lasting global impact.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access or use our website, mobile applications, and related services (collectively referred to as the “Platform”).
By creating an account or using INOSYS, you acknowledge that you have read, understood, and agree to this Privacy Policy.
2. Information We Collect
To provide our services, we collect different types of information.
Personal Information
When you create an account, enroll in a program, register for an event, or interact with the Platform, we may collect:
- Full name
- Email address
- Phone number
- Profile photograph
- Date of birth (where applicable)
- Gender (optional)
- Country, state, and city
- Organization, institution, or employer
- Professional title
- Biography
- Social media profiles (optional)
Account Information
We collect information required to create and manage your account, including:
- Username
- Encrypted password
- Login history
- Security preferences
- Account settings
Learning Information
To deliver educational services, we collect information such as:
- Courses enrolled
- Learning progress
- Quiz and assessment results
- Assignment submissions
- Course completion
- Certificates earned
- Learning history
- Live event attendance
- Innovation challenges participated in
Community Information
If you participate in discussions, communities, innovation groups, or networking activities, we may collect:
- Posts
- Comments
- Messages
- Uploaded files
- Community interactions
Payment Information
When purchasing subscriptions, courses, tickets, certifications, or digital products, we may collect:
- Billing information
- Payment status
- Transaction history
- Withdrawal requests
- Facilitator earnings
INOSYS does not store your debit or credit card details. Payments are securely processed through trusted third-party payment providers.
Technical Information
We automatically collect technical information, including:
- Device type
- Operating system
- Browser
- IP address
- Device identifiers
- App version
- Language preferences
- Error logs
- Crash reports
Usage Information
We collect information regarding how you use the Platform, including:
- Pages visited
- Search history
- Time spent on the Platform
- Features used
- Clicks
- Content viewed
- Course engagement
- Live session participation
3. Google Sign-In and Third-Party Authentication
You may choose to sign in using Google or other supported authentication providers.
If you use Google Sign-In, INOSYS may receive:
- Your name
- Email address
- Profile picture
We only access the information you authorize and do not access your Gmail, Google Drive, Contacts, Calendar, or any other Google data unless you explicitly grant additional permissions.
4. How We Use Your Information
We use your information to:
- Create and manage your account
- Deliver educational content
- Facilitate innovation programs
- Process payments and subscriptions
- Manage facilitator earnings and payouts
- Provide customer support
- Verify identities and certificates
- Recommend relevant courses and opportunities
- Personalize your learning experience
- Improve our products and services
- Monitor platform security
- Prevent fraud and abuse
- Communicate important updates
- Comply with legal obligations
5. Artificial Intelligence (AI)
INOSYS may use artificial intelligence to enhance the learning and innovation experience. AI may be used for:
- Personalized recommendations
- Learning assistance
- Intelligent search
- Automated summaries
- Course recommendations
- Knowledge discovery
- Innovation support
- Productivity assistance
While we strive for accuracy, AI-generated responses should not be considered legal, financial, medical, or professional advice.
6. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Keep you signed in
- Remember preferences
- Improve security
- Analyze usage
- Personalize experiences
- Enhance platform performance
You may disable cookies through your browser settings, although some Platform features may not function properly.
7. How We Share Information
We do not sell your personal information.
We may share information with trusted service providers, including:
- Payment providers
- Cloud hosting providers
- Email and communication providers
- Analytics providers
- Identity verification services
- Customer support providers
We may also disclose information where required by law or to protect our legal rights, users, or the integrity of the Platform.
8. Facilitators and Learning Providers
If you enroll in a course or program, facilitators may have access to information necessary to deliver educational services, including:
- Name
- Course progress
- Attendance
- Assignment submissions
- Assessment results
- Certificates
Facilitators are required to use this information solely for educational purposes.
9. Community and Public Content
Information you voluntarily publish in community spaces—including comments, discussions, innovation projects, public profiles, or forums—may be visible to other users.
Please avoid sharing sensitive personal information in public areas of the Platform.
10. Payment Processing
Payments made on INOSYS are securely processed through licensed third-party payment providers.
INOSYS does not store complete debit card or credit card information.
Facilitator earnings may be held within the Platform until withdrawal requests are processed in accordance with our Payment & Payout Policy.
11. Data Security
We implement appropriate technical, administrative, and organizational safeguards to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
While we take reasonable measures to safeguard your information, no method of electronic transmission or storage is completely secure.
12. Data Retention
We retain personal information only for as long as necessary to:
- Deliver our services
- Maintain educational records
- Verify certificates
- Meet legal obligations
- Resolve disputes
- Enforce our agreements
Some records, including certificates and academic achievements, may be retained for long-term verification purposes.
13. International Data Transfers
Because INOSYS serves users globally, your information may be transferred to or processed in countries other than your country of residence.
Where required, we implement appropriate safeguards to protect your information in accordance with applicable data protection laws.
14. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Update your account
- Request deletion of your data
- Request data portability
- Restrict certain processing activities
- Withdraw consent where applicable
- Object to certain uses of your information
You may exercise these rights by contacting us using the details provided below.
15. Children's Privacy
INOSYS is not intended for children under the minimum age permitted by applicable law without the consent of a parent or legal guardian.
Where parental consent is required, accounts may only be created with appropriate authorization.
16. Third-Party Links and Services
The Platform may contain links to third-party websites, products, or services.
INOSYS is not responsible for the privacy practices or content of third-party services. Users are encouraged to review the privacy policies of those providers.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or operational practices.
Where significant changes are made, we will notify users through the Platform, email, or other appropriate communication channels.
Your continued use of INOSYS after such changes constitutes your acceptance of the revised Privacy Policy.
18. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we collect, use, or protect your personal information, please contact us:
INOSYS
The Innovation Operating System
- Website: inosys.org
- Email: support@inosys.org
- Business Address: Along Airport Road, Abuja, Nigeria.
We are committed to responding to privacy-related inquiries in a timely and transparent manner.
Thank you for trusting INOSYS. Together, we are building a secure, innovative, and collaborative ecosystem that transforms people into world-changing innovators.